Catch Up Time

You can tell that mortgage applications have fallen sharply. We usually record mail within two days of receiveing it. Today we are working on... today's mail. Recorded Land and Registered Land documents are scanned within two hours of recording. We have begun focusing on returning documents faster. Our usual return time is thirty days. Recently, this has increased to six weeks mainly due to summer vacations. Before a document can be returned it must be scanned, microfilmed and indexed. Normal document flow has four verification checks on imaging. Even with these safeguards, it still comforts me to know the original is in the building for at least thirty days. Also, during these thirty days the public becomes another set of eyes for us. In the unlikely event we miss something obvious the document is still available to make the correction. As I tell the staff, once an original leaves the building that's it. There is no getting it back (usually). I anticipate the return time will be back to thirty days in the next two weeks.