Electronic Recording Update

Our computer company (ACS) has made some refinements to the electronic recording system. Many of the terms, labels and document types available in drop down menus on the Internet-based customer side of the system have been modified to reflect Massachusetts practice, culture and law. The same "look back" feature that exists on our walkin recording terminals is now operational in electronic recording. Anytime a name is entered with a new recording and that name has already been entered in the grantor index within the past 45 minutes, the registry clerk gets a popup box on the recording screen identifying the book and page number of the document where that name appears. When a customer is there in person, we simply say "Do you know about document XYZ?" and the customer either says "yes, proceed with recording the documents" or "no, give me back my documents until we check this out." Because the customer won't be standing there with an electronic recording, our plan is to call the submitter and ask if we should proceed. The alternative is to "reject" the recording until we receive more definite instructions. This is one area where customer input would be very valuable. Anyway, we're having a big meeting on electronic recording next Wednesday in Boston. I'll be doing a PowerPoint presentation explaining in words and pictures how the new system will work. Sometime during the week I hope to put the presentation on our website so everyone can take a look at it.