Thursday, November 03, 2011

High Volume Recording Day

The Middlesex North Registry of Deeds reopened yesterday after being closed for two days due to a power outage at the Lowell Superior Courthouse. We expected a busy day and had one.

Two major factors that also contributed the high volume... the two days we were closed were the last day of October and the first day of November, traditionally busy days.

In total we recorded 837 documents, probably our biggest recording day in seven years.

Two Hundred and Eighteen of the 837 documents recorded were e-recording. Watching these come in was an experience. Let me explain...once an employee logs into the e-server the number of e-recordings waiting to be processed pops if we have eighty in queue and record one the amount usually drops to 79, but no yesterday.

Yesterday, E-recordings were coming in so fast that when we recorded one there were ten more added. At one point I asked, "how many 'e's' left?" and was told "25". Twenty minutes later I asked again "how many left?"... the answer "45".

And since the registry did not receive snail mail, UPS or FedEx for two days their deliveries were huge.

I'm proud to say our staff did a terrific job. By the end of the day everything (including hundreds of pieces of mail) was recorded and no one waited more than ten minutes.

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